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Can't open links from other apps, error "Firefox is already running"

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  • Last reply by FredMcD

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This question was asked 6 months ago and I have the same problem.

Running Ubuntu Mate 21.04 (metacity), FF 91.0.2 (64-bit). I have it set up with two different profiles, with separate menu entries for each using "firefox -P [PROFILE NAME] -no-remote %u". One of them is set to always use private browsing mode and I use that profile as my default app in mate.

If if set chrome as my default browser, I can open links from other apps without a problem regardless of chrome being already running or not.

When I set FF as default, whenever it is already open and I try to open a link, I get a "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." error.

I've seen some comments about similar issues with wayland and tried setting MOZ_DBUS_REMOTE and even MOZ_ENABLE_WAYLAND to 1.

Can you help me?

This question was asked 6 months ago and I have the same problem. Running Ubuntu Mate 21.04 (metacity), FF 91.0.2 (64-bit). I have it set up with two different profiles, with separate menu entries for each using "firefox -P [PROFILE NAME] -no-remote %u". One of them is set to always use private browsing mode and I use that profile as my default app in mate. If if set chrome as my default browser, I can open links from other apps without a problem regardless of chrome being already running or not. When I set FF as default, whenever it is already open and I try to open a link, I get a "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." error. I've seen some comments about similar issues with wayland and tried setting MOZ_DBUS_REMOTE and even MOZ_ENABLE_WAYLAND to 1. Can you help me?

Chosen solution

I am not sure what it does, but try removing -no-remote from the shortcut you use.


Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/

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Try downloading a separate copy of Firefox and run it from the folder(do not sign into you Firefox account) to see what happens.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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Chosen Solution

I am not sure what it does, but try removing -no-remote from the shortcut you use.


Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/

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FredMcD said

I am not sure what it does, but try removing -no-remote from the shortcut you use.

It was supposed to enable running multiple instances of the application with different profiles (http://kb.mozillazine.org/Command_line_arguments). Removing it fixed the issue. Thanks

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Glad to help. Safe Surfing.