This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The following sites are not responding to a Firefox platform, and I have to use Google ChromeFrontier.com, myDish, and Washington Fed Bank

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

dwightandwendyshields
dwightandwendyshields
more options

These three web sites routine will not respond to Firefox when I need to information like actual monthly billing data or to make an inquiry or change to their service. They do respond quickly and with accurate data when I have to use Google Chrome because Firefox either locks up when when I reach their site, or Firefox does not even allow access to that site, as is the case as with WAFED bank. When I attempt to access my bank account yesterday and today, I get the message of Warning: Potential Security Risk Ahead, and access is denied with a major warning of risk!!!!

These three web sites routine will not respond to Firefox when I need to information like actual monthly billing data or to make an inquiry or change to their service. They do respond quickly and with accurate data when I have to use Google Chrome because Firefox either locks up when when I reach their site, or Firefox does not even allow access to that site, as is the case as with WAFED bank. When I attempt to access my bank account yesterday and today, I get the message of Warning: Potential Security Risk Ahead, and access is denied with a major warning of risk!!!!

All Replies (1)

FredMcD
FredMcD
more options

Firefox is working on other websites, yes?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.