This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Opening attachments in Thunderbird

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

sales239
sales239
more options

Long-time TB user - thank you for everything you do!

TB (91.2.0 32-bit) does not remember the default programs I select to open email attachments.

For example, clicking a .jpg attachment, I select "Open with" "Photos (default)" *AND* I check the box "do this automatically for files like this for now on" but every time I click on a .jpg attachment, the same pop-up to select a program opens.

Screen shot attached.

Same applies to .png, .docx, .xlsx files.

.pdf files DO open automatically now that the viewer is built into TB.

Thank you for your time

Long-time TB user - thank you for everything you do! TB (91.2.0 32-bit) does not remember the default programs I select to open email attachments. For example, clicking a .jpg attachment, I select "Open with" "Photos (default)" *AND* I check the box "do this automatically for files like this for now on" but every time I click on a .jpg attachment, the same pop-up to select a program opens. Screen shot attached. Same applies to .png, .docx, .xlsx files. .pdf files DO open automatically now that the viewer is built into TB. Thank you for your time
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/questions/1353036