This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Preferences->Files & Attachments is set but I keep getting prompted

Joseph Picone
Joseph Picone
more options

Thunderbird 91.2.0 on a Mac running Big Sur 11.6

When I select "Do this automatically for files like this from now on", I still get prompted the next time with the same message.

The file type and action are specified, but I still get prompted each time I try to open an attachment.

This seems like a simple bg to fix.

Thunderbird 91.2.0 on a Mac running Big Sur 11.6 When I select "Do this automatically for files like this from now on", I still get prompted the next time with the same message. The file type and action are specified, but I still get prompted each time I try to open an attachment. This seems like a simple bg to fix.
Attached screenshots

Chosen solution

Thanks for the prompt feedback. Interesting... it is sad when you are handcuffed like this. Not the worst bug though. I have mixed feelings about v91.*.

Read this answer in context 👍 0

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This is a known bug: https://bugzilla.mozilla.org/show_bug.cgi?id=453455#c201

which is apparently not an easy fix.

See also https://bugzilla.mozilla.org/show_bug.cgi?id=1690395#c41

Modified by sfhowes

Joseph Picone
Joseph Picone Question owner
more options

But this did not appear in the previous release of Thunderbird I was using, which was v68 or something like that. It just appeared when I upgraded to 91.2.0.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Yes, it's a new, unwelcome bug in 91, thanks to unanticipated changes in the Firefox code that TB relies on.

Joseph Picone
Joseph Picone Question owner
more options

Chosen Solution

Thanks for the prompt feedback. Interesting... it is sad when you are handcuffed like this. Not the worst bug though. I have mixed feelings about v91.*.