We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Reply all" forgets Bcc addresses when the message is archived

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by jd

jd
jd
more options

So, my wife uses Mozilla Thunderbird v on a Windows PC.

Her email account uses IMAP3 so she can access her mail from her cell phone, but it has limited space so we need to archive her mail on her hard drive every so often.

We've noticed a strange (and annoying) behavior. When she uses "Reply all" on a message:

  • that she has sent,
  • that is archived on the hard drive,
  • that has Bcc addresses,

said addresses don't appear in the new message.

If the original message is still in her "Sent" box, the Bcc addresses do appear quite normally in the new message.

Does anyone know if that's normal behavior, and if not, how to fix it? (I guess moving the message back to the "Sent" box would at least be worth a try, but trust me that I can't ask her to do that regularly.)

Thanks to any and all still with me, and have a nice day/evening/night wherever you are!

So, my wife uses Mozilla Thunderbird v on a Windows PC. Her email account uses IMAP3 so she can access her mail from her cell phone, but it has limited space so we need to archive her mail on her hard drive every so often. We've noticed a strange (and annoying) behavior. When she uses "Reply all" on a message: * that she has sent, * that is archived on the hard drive, * that has Bcc addresses, said addresses don't appear in the new message. If the original message is still in her "Sent" box, the Bcc addresses do appear quite normally in the new message. Does anyone know if that's normal behavior, and if not, how to fix it? (I guess moving the message back to the "Sent" box would at least be worth a try, but trust me that I can't ask her to do that regularly.) Thanks to any and all still with me, and have a nice day/evening/night wherever you are!

All Replies (1)

jd
jd Question owner
more options

Oh shoot, I forgot to mention the version number: she uses Thunderbird v52.1.1.