This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to open attachments unless I save them

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Petr

more options

I keep getting the attached error whenever I try to open an attachment. It started suddenly.

Please help

Thank you

I keep getting the attached error whenever I try to open an attachment. It started suddenly. Please help Thank you
Attached screenshots

All Replies (1)

more options

looks like your file name has : in it. I think that is not allowed in linux or windows and may be the problem. you made it not readable so I can not tell if it is the case ;-).

PS if you can confirm the : in name than I would create a bug for TB because it should create a valid temporary name for editing and tell who ever sent you the email to fix it on their side too :-)

Modified by Petr