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In Firefox no download/upload popup window is appearing

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by Terry

grvrawat999
grvrawat999
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I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no window popups. I tried Brave browser with same, but it crashes. This problem started on Firefox. Helps would be appreciated. (Sorry due to same issue I can't upload screenshot/video sample of the problem).

I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no window popups. I tried Brave browser with same, but it crashes. This problem started on Firefox. Helps would be appreciated. (Sorry due to same issue I can't upload screenshot/video sample of the problem).

All Replies (3)

Terry
Terry
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If it's happening with two browsers, there may be an issue with your user account (or, possibly, your system). Try creating a new user account. That will probably mean using a new profile and I would say your profile may be the problem except that it's happening with another browser as well.

jillsimon
jillsimon
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This has been happening for a few weeks now to me also. It resolves when I restart the computer, but it eventually happens again. It does not happen in a safari browser.

I am unable to choose files to upload or get the popup when I say download.

Terry
Terry
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I would try a new profile. You can create a new profile with Firefox closed or open.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile