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Cannot reach web site with Firefox - isn’t redirecting properly

  • 3 replies
  • 2 have this problem
  • 19 views
  • Last reply by Mark D

Mark D
Mark D
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I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge. Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies." So I even added the page to list of Exceptions, but still cannot reach site.

Chosen solution

Link works just fine and if your cookie blocking then you will not be able to also access their site. So your going to have to check that your not cookie blocking with addons or settings.

Read this answer in context 👍 1

All Replies (3)

Terry
Terry
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One of these articles may help. It may not be enough to make an exception of that website since the redirection may require cookies from other domains.

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can also check for issues caused by Total Cookie Protection.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection
Mark D
Mark D Question owner
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In the address bar, to the left of the site address, I saw an (i) and clicked on it. When I did, I got ability to clear cookies. When I did, I got access back. And the image to the left of the address bar changed to the one like a shield.

Modified by Mark D