Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Delete Firefox Account

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hello,

I would like to delete my Firefox account which currently uses an email that no longer exists. I still have access to the account. I can't seem to add a secondary email and set to primary as that process requires a validation code be sent to the non-existent email address on file. Can you help me delete the account please?

Thank you, Chris

Hello, I would like to delete my Firefox account which currently uses an email that no longer exists. I still have access to the account. I can't seem to add a secondary email and set to primary as that process requires a validation code be sent to the non-existent email address on file. Can you help me delete the account please? Thank you, Chris

Modified by chris.mattei44

Chosen solution

That is not possible, you will have to create a new account with an email address you can confirm.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

That is not possible, you will have to create a new account with an email address you can confirm.