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Aer LIngus website

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  • Last reply by epzcaw

epzcaw
epzcaw
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The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

Chosen solution

Can you post a full browser screenshot like mine showing the issue? Did you try the site with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Clear the browser cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Also try the Forget About This Site option, but make sure you know the password if you login. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

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All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Chosen Solution

Can you post a full browser screenshot like mine showing the issue? Did you try the site with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Clear the browser cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Also try the Forget About This Site option, but make sure you know the password if you login. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

epzcaw
epzcaw Question owner
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Troubleshoot mode has solved the problem. Many thanks!!