This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox sync sign in page (Android) doesn't have a completion button, only delete account

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by cor-el

more options

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.

All Replies (2)

more options

Hi

Are you able to share a screenshot of what you are seeing in Firefox for Android?

more options

Can you connect this device to the Firefox Account using the email address and password ?

See Option 2: