This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Web page defaults to bottom of page

  • 1 reply
  • 0 have this problem
  • 13 views
  • Last reply by cor-el

dgh3d
dgh3d
more options

When I go to a web page the browser opens the page and then automatically goes to the bottom of the page. I have to scroll to the top of the page. Every time I click within the page and return to the main page, it goes back to the bottom of the page. Is there a way to prevent this? It gets to be very annoying and when I am on a site where I will be moving around a lot, I change to another browser. None of the other browsers do this. It doesn't do this on every page, but more than 50%. Thank you.

When I go to a web page the browser opens the page and then automatically goes to the bottom of the page. I have to scroll to the top of the page. Every time I click within the page and return to the main page, it goes back to the bottom of the page. Is there a way to prevent this? It gets to be very annoying and when I am on a site where I will be moving around a lot, I change to another browser. None of the other browsers do this. It doesn't do this on every page, but more than 50%. Thank you.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You may have switched on caret browsing. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Settings -> General -> Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.