Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web page defaults to bottom of page

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I go to a web page the browser opens the page and then automatically goes to the bottom of the page. I have to scroll to the top of the page. Every time I click within the page and return to the main page, it goes back to the bottom of the page. Is there a way to prevent this? It gets to be very annoying and when I am on a site where I will be moving around a lot, I change to another browser. None of the other browsers do this. It doesn't do this on every page, but more than 50%. Thank you.

When I go to a web page the browser opens the page and then automatically goes to the bottom of the page. I have to scroll to the top of the page. Every time I click within the page and return to the main page, it goes back to the bottom of the page. Is there a way to prevent this? It gets to be very annoying and when I am on a site where I will be moving around a lot, I change to another browser. None of the other browsers do this. It doesn't do this on every page, but more than 50%. Thank you.

All Replies (1)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You may have switched on caret browsing. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Settings -> General -> Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.