This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email setup

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by david

more options

My laptop is running Windows 7 installed Thunderbird, setup the incoming and outgoing protocols, for 2 different email addresses. But system is just hanging? I tried sending an email from one to the other.....and I received it on my phone, but not on Thunderbird?

Appreciate any help

My laptop is running Windows 7 installed Thunderbird, setup the incoming and outgoing protocols, for 2 different email addresses. But system is just hanging? I tried sending an email from one to the other.....and I received it on my phone, but not on Thunderbird? Appreciate any help

All Replies (1)

more options

Not sure what you mean by 'system hanging" - generally, if you send mail and it isn't received, it means the account is not set up properly. Possibly, if you post screenshots of server settings, a suggestion may be offered.