This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Password Manager

  • 3 replies
  • 0 have this problem
  • 20 views
  • Last reply by cor-el

luvwhitesand
luvwhitesand
more options

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.
Attached screenshots

All Replies (3)

luvwhitesand
luvwhitesand Question owner
more options

Ok so this time after shrinking all the browsers the login screen was behind them and didn't bring to front.

luvwhitesand
luvwhitesand Question owner
more options

Sorry Scratch that.... the popup login window was for another program. Please see original post that is still an issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to close and reopen the tab with the about:logins page if clicking the Login button doesn't work as this usually happens if you cancel the Primary Password prompt?