This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extensions are not shown in toolbar after restore

more options

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their icons don't show up in the toolbar. When I open the "customize toolbar" setting, extension icons aren't there. So there's no way to add them to toolbar.

I tried all possible methods: - "Restore Firefox" and resync my account (extensions are reinstalled but icons not shown in toolbar / customize toolbar) - "Restore Firefox", not syncing, and manually installing extensions (icons still not shown in toolbar / customize toolbar) - Uninstall Firefox, delete everything in Profiles folder, reinstall Firefox. Same behavior.

So, it seems it's something not related to a broken profile, since a fresh profile, with no syncing, does not fix the issue.

Any clue of what I could try? Thanks!

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their icons don't show up in the toolbar. When I open the "customize toolbar" setting, extension icons aren't there. So there's no way to add them to toolbar. I tried all possible methods: - "Restore Firefox" and resync my account (extensions are reinstalled but icons not shown in toolbar / customize toolbar) - "Restore Firefox", not syncing, and manually installing extensions (icons still not shown in toolbar / customize toolbar) - Uninstall Firefox, delete everything in Profiles folder, reinstall Firefox. Same behavior. So, it seems it's something not related to a broken profile, since a fresh profile, with no syncing, does not fix the issue. Any clue of what I could try? Thanks!

Chosen solution

Update: I've been able to restore the extension icons by (after a fresh install) clicking on the puzzle icon in the toolbar and selecting "Add to toolbar".

Still curious, though: the extensions icons don't show in the "Customize toolbar" screen. Is this the default?

Thanks!

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Update: I've been able to restore the extension icons by (after a fresh install) clicking on the puzzle icon in the toolbar and selecting "Add to toolbar".

Still curious, though: the extensions icons don't show in the "Customize toolbar" screen. Is this the default?

Thanks!