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Media playback no audio

hello.mioko
hello.mioko
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Windows 10 22H2. A few of days ago Firefox stopped playing any audio. Video still works but even audio only streams produce no volume. As far as I've checked its only Firefox. All other browsers and media apps play sounds fine. Tried all the solutions in the help article article . No luck. I have been using Firefox for 8 years now. Unfortunately, it seems I will have to abandon it soon. A lot of websites don't have compatibility with Firefox and now this. Hopefully there's a simple solution and soon. It would be sad to see you go.

Windows 10 22H2. A few of days ago Firefox stopped playing any audio. Video still works but even audio only streams produce no volume. As far as I've checked its only Firefox. All other browsers and media apps play sounds fine. Tried all the solutions in the help [https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows article] article . No luck. I have been using Firefox for 8 years now. Unfortunately, it seems I will have to abandon it soon. A lot of websites don't have compatibility with Firefox and now this. Hopefully there's a simple solution and soon. It would be sad to see you go.

All Replies (3)

zeroknight
zeroknight
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Does it still happen in Troubleshoot Mode?

cor-el
cor-el
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  • Top 10 Contributor
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Can you give a link to a website that doesn't work as there have been reports that playing audio on some radio stations isn't working in Firefox 115 ?

hello.mioko
hello.mioko Question owner
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Hi all,

Thanks for the responses. I tried troubleshoot mode again, but this time selected refresh firefox instead. Now audio works fine again.

Hopefully that was it. If it happens again I'll report back here.

Regarding sites that audio wasn't working: Netflix - now fine YouTube - now fine

As for overall compatibility. Some major brand websites we use for work usually require Chrome or similar to be able to use.