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Firefox keeps giving me a message that it can not access the information on website

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  • Last reply by Paul

rondapierce60
rondapierce60
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I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first time or the first website that I have had issues with. Do i have to switch to Chrome or Edge?? Is there a setting that will allow me to access the insurance website?? I have used Firefox for years but the past few months it has caused me lots of problems trying to access my accounts on various websites.

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first time or the first website that I have had issues with. Do i have to switch to Chrome or Edge?? Is there a setting that will allow me to access the insurance website?? I have used Firefox for years but the past few months it has caused me lots of problems trying to access my accounts on various websites.
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Paul
Paul
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Hi

That looks like it could be some weekend maintenance being done by the administrators of that website rather than an issue with Firefox.

You may want to try that website later on today or tomorrow.