This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

  • 2 replies
  • 0 have this problem
  • 27 views
  • Last reply by zeroknight

Dale Adams
Dale Adams
more options

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Dale, what differences do you notice in Firefox compared with other browsers? Is it how the PDF is rendered in Firefox's built-in PDF viewer, or can you not even get that far? Or is the problem with a downloaded file not opening in Acrobat or another PDF reader/editor?

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?