This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot update beyond 120.0.

more options

I cannot update beyond 120.0. This is the last version that did update right. With posterior versions (i.e. 122.0), after downloaded the packet, shows "applying update" continuosly until I close the program. My system is a 64 bit Windows 10 Pro 22H2

I cannot update beyond 120.0. This is the last version that did update right. With posterior versions (i.e. 122.0), after downloaded the packet, shows "applying update" continuosly until I close the program. My system is a 64 bit Windows 10 Pro 22H2
Attached screenshots

All Replies (1)

more options

Hola, Posiblemente tienes algunos archivos corruptos, podrías desinstalar el Thunderbird e instalar la nueva versión completa, no solo el instalador, ahora siendo un cliente de correo puede ser no tan fácil como el Firefox que desinstalas, vuelves a instalar y listo, recomendaría realizar un respaldo de la computadora o por lo menos del perfil del Thunderbird. https://support.mozilla.org/es/kb/perfiles-de-thunderbird https://www.thunderbird.net/es-AR/thunderbird/all/#S

Saludos