Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Common websites are greyed out

  • 3 replies
  • 0 have this problem
  • Last reply by cor-el

more options

Common websites are greyed out. For Example, Home Depot. If I hit refresh, it will come for a second then go back to being grayed out. See attached screen shot.

Common websites are greyed out. For Example, Home Depot. If I hit refresh, it will come for a second then go back to being grayed out. See attached screen shot.
Attached screenshots

All Replies (3)

more options

Helpful?

more options

There was not a fix listed.

Helpful?

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock,NoScript,DuckDuckGo PE,Disconnect,Ghostery,uBlock Origin,Malwarebytes), always make sure such extensions do not block content.

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.