This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox size

lewis.c.miller
lewis.c.miller
more options

This is for POP email. The displayed inbox size is incorrect. With my Inbox empty, "Show folder size" shows 10.6 G in left panel of display. This exceeds max folder size of 4G so something is not working correcty. In addition, MBOX Inbox in Thunderbird Profile also shows 10.6 G. This is important to me because this large file size is preventing me from loading Profile on to flashdrive for purpose of migrating to a new computer. Flash drives wil not accept it and give an error message. In addition, I don't want to start a new installation with bad data.

This is for POP email. The displayed inbox size is incorrect. With my Inbox empty, "Show folder size" shows 10.6 G in left panel of display. This exceeds max folder size of 4G so something is not working correcty. In addition, MBOX Inbox in Thunderbird Profile also shows 10.6 G. This is important to me because this large file size is preventing me from loading Profile on to flashdrive for purpose of migrating to a new computer. Flash drives wil not accept it and give an error message. In addition, I don't want to start a new installation with bad data.

Chosen solution

have you tried compacting the file?

Read this answer in context 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

Chosen Solution

have you tried compacting the file?

Helpful?

lewis.c.miller
lewis.c.miller Question owner
more options

"Clear Startup Cache" worked. I hope you received my longer answer. Thanks, Lew Miller

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.