This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Folder for Spam/Junk Mail

  • 1 reply
  • 0 have this problem
  • Last reply by sfhowes

marianne
marianne
more options

Although I have message folders for Inbox, Drafts,Sent, Archive and Trash, I do not have one for Spam/Junk. Please advise how I can install this as I believe I have a number of Spam emails which I cannot locate.

Although I have message folders for Inbox, Drafts,Sent, Archive and Trash, I do not have one for Spam/Junk. Please advise how I can install this as I believe I have a number of Spam emails which I cannot locate.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Right-click the account in the Folder Pane, Subscribe, Refresh, and see if the missing folder can be subscribed.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.