This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

playing video on "Le Monde"

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by jonzn4SUSE

more options

Bonjour, Les boutons d'acceptation de cookies ne sont pas actifs et par conséquent les vidéos sur le site "Le Monde" via Firefox ne sont pas accessibles (cf capture d'écran). J'ai pourtant géré dans les exceptions le site "Le Monde.fr" mais il s'agit en l'occurrence d'autoriser la catégorie "contenus tiers" et je ne les connais pas individuellement. Comment procéder? Merci de votre aide. Cordialement.

Hello The cookie acceptance buttons are not active and therefore the videos on the "Le Monde" site via Firefox are not accessible (cf picture). I have managed the "Le Monde.fr" site in the exceptions but in this case it is a question of authorizing the category "third-party content" and I do not know them individually. How do I do it? Thank you for your help. Kind regards.

Bonjour, Les boutons d'acceptation de cookies ne sont pas actifs et par conséquent les vidéos sur le site "Le Monde" via Firefox ne sont pas accessibles (cf capture d'écran). J'ai pourtant géré dans les exceptions le site "Le Monde.fr" mais il s'agit en l'occurrence d'autoriser la catégorie "contenus tiers" et je ne les connais pas individuellement. Comment procéder? Merci de votre aide. Cordialement. Hello The cookie acceptance buttons are not active and therefore the videos on the "Le Monde" site via Firefox are not accessible (cf picture). I have managed the "Le Monde.fr" site in the exceptions but in this case it is a question of authorizing the category "third-party content" and I do not know them individually. How do I do it? Thank you for your help. Kind regards.
Attached screenshots

All Replies (1)

more options

Bonjour

In the future always send full browser screenshots like mine. see screenshot I saw the same message, but after Accepting the cookies(I assume), I was able to get videos to play. Try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Did you try with Firefox in Troubleshoot Mode?

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.