This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Certain videos within the Firefox web browser refuse to play with sound.

  • 6 replies
  • 0 have this problem
  • 22 views
  • Last reply by Anyelo

more options

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Chosen solution

Solution has been found. Volume equalizer extension was causing the fuss.

Read this answer in context 👍 0

All Replies (6)

more options

Steps to replicate? What OS? What version of Firefox? If windows, see screenshot

Helpful?

more options

jonzn4SUSE said

Steps to replicate? What OS? What version of Firefox? If windows, see screenshot

I wouldn't know what steps are necessary to replicate this. I'm on Firefox version Version 133.0 (64-bit) I'm on Windows 11 Pro

Helpful?

more options

Anyelo said

Certain videos within the Firefox web browser refuse to play with sound.

Provide a link(s) to video(s) that are not working for you. Pretty simple request. Hard to help with something we cannot see.

Helpful?

more options

jonzn4SUSE said

Anyelo said

Certain videos within the Firefox web browser refuse to play with sound.

Provide a link(s) to video(s) that are not working for you. Pretty simple request. Hard to help with something we cannot see.

I am unable to do this because although I have encountered this issue across various sites, I wouldn't be able to link nor name any of them directly because they go against the rules of these forums. I doubt that's directly related to the bug, however, and rather that it is a byproduct of these sites using the same method of video hosting. I was hoping this would be enough information to work off if in case this was a common bug or something.

Helpful?

more options

.....

Helpful?

more options

Chosen Solution

Solution has been found. Volume equalizer extension was causing the fuss.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.