This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where is "You can see your post anytime by visiting the My Questions page in your profile."

more options

[edited from support forum] @hotmail.com

[edited from support forum] @hotmail.com

Modified by James

All Replies (2)

more options

Look at top right and hover over your name and select either My Questions or click on View Profile which lists the search links for your threads and replies.

Helpful?

more options

Dear Jim,

I needed to go to sleep at 3am last night to rise for a 12 noon Christmas day dinner. So I am back now.

I have not been able to drag a picture into the text of an email message.

I mark the point of insert with the cursor, go to Insert menu, select the attach picture, and it ends up at the top of the email outside my message. When I try to drag the picture into the text area, a mat covers the text area instructing to insert it here. When I release it on the hotspot, the text area goes blank and I receive a menu message "The following files couldn't be attached: "filename.jpg". Please try again later."

I seem to be doing everything correctly. I was able to do this some time in the past.

I am wondering if the problem has to do with a memory cache problem. Do I have too many 2000 blocked emails. Maybe a security problem not allowing the attachment?

Ray (:-)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.