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Account locked for security reasons

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?
Attached screenshots

All Replies (4)

Hi Abhirang, could you check the following article and see whether this matches up with the problem you're seeing:

My sign in was “blocked for security reasons” on Mozilla account

Helpful?

jscher2000 - Support Volunteer said

Hi Abhirang, could you check the following article and see whether this matches up with the problem you're seeing: My sign in was “blocked for security reasons” on Mozilla account

Already saw it, didn't see any mail regarding that, nor did I see the contact support button.

Helpful?

The Contact Support button links to a different part of this site (Mozilla Account instead of Firefox):

https://support.mozilla.org/questions/new/mozilla-account/form

Helpful?

jscher2000 - Support Volunteer said

The Contact Support button links to a different part of this site (Mozilla Account instead of Firefox): https://support.mozilla.org/questions/new/mozilla-account/form

Thanks, will post an update when its resolved(hopefully soon).

Helpful?

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