This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox Error

Hello,

Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop.

It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine.

I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue.

Below is a screenshot of the error I keep receiving.

Thanks,

- Samuel

Hello, Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop. It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine. I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue. Below is a screenshot of the error I keep receiving. Thanks, - Samuel
Attached screenshots

All Replies (3)

Helpful?

Thanks for the response Paul. I read through the article but there was not anything that seemed to help. Unless if I missed it. I continue to get this error code - PR_END_OF_FILE_ERROR - no matter what I try and search.

Is there anything that you think could be causing this?

Helpful?

Just replying again based on my first post. Nothing has worked these past days. Is there anyone I can contact for help on this situation?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.