when on the BBCsite I click on the links to their podcasts I get a blank page- the URL in the adderss bar is correct but the page shows as blank.
When on the BBC site I click on the links to their podcasts I get a blank page- the URL in the address bar is correct bit the page does not show - it just comes up as blank
URL of affected sites
All Replies (4)
Hello Peter.
It's working from my side.
You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
I will try that, can you tell me how to disable the add-ons?
I see that several other people have reported this to the BBC and they are working on it: http://www.bbc.co.uk/dna/mbarchers/F2693942?thread=6338365&post=96095738#p96095738
Peter, you can manager your add-ons by going into Tools > Add-ons. Check the extensions tab and the plugins tab.
I disabled the add-ons and restarted Firefox. I am still having the same problem, as are other users on the BBC website.
It does seem to be an issue with the BBC site, this was posted by one of the messageboard hosts:
"Hello again - just had word back that the podcast page is having issues with Firefox browsers - which they're working to fix. It should be working fine in Internet Explorer, Chrome, Safari browsers. Tayler"
http://www.bbc.co.uk/dna/mbarchers/F2693942?thread=6338365&skip=200&show=20#p96047947
The problem may be related to this:
http://www.bbc.co.uk/dna/mbradio4/F2766778?thread=7501759&skip=0&show=20#p96098622