This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why my ff update check says I have old version of adobe when I have updated to newset adobe via ff?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Morbus

more options

I tried to update all my plug-ins via ff browser. It showed I got adobe 8.X and I chose to update it by click the bottom on that update checking page. It came out to download adobe9.3 and I had done it. but, when I re-check if any plug-in I need, it shows I still need adobe plug-in, though it doesn't say about version of adobe I have. I've re-booted everything; browser, computer etc. and it still shows same response. I open adobe reader and sure it is version 9.3. hopes this would help. cheers,

I tried to update all my plug-ins via ff browser. It showed I got adobe 8.X and I chose to update it by click the bottom on that update checking page. It came out to download adobe9.3 and I had done it. but, when I re-check if any plug-in I need, it shows I still need adobe plug-in, though it doesn't say about version of adobe I have. I've re-booted everything; browser, computer etc. and it still shows same response. I open adobe reader and sure it is version 9.3. hopes this would help. cheers,

All Replies (2)

more options

Hello.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin

For more help updating/installing Adobe Flash, you need to contact Adobe.

more options

You probably need this: Adobe Reader and View PDF files using Firefox’s built-in viewer

Do you see only one Adobe Reader plugin on the about:plugins page?