This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The profile file on my computer is empty tho my bookmarks appear as usual on Firefox

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

Wordswild
Wordswild
more options

I use SecondCopy backup software which has reports. I have it set to copy my Mozilla bookmark details. It is set to take details from C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default

SecondCopy reports this file to be empty "Warning: Source folder is empty C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default\"

As far as I know, this changed happened at the last Firefox automatic upgrade.

I use SecondCopy backup software which has reports. I have it set to copy my Mozilla bookmark details. It is set to take details from C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default SecondCopy reports this file to be empty "Warning: Source folder is empty C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default\" As far as I know, this changed happened at the last Firefox automatic upgrade.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the contents of that folder yourself?

See also http://kb.mozillazine.org/Recovering_a_missing_profile