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My Epson printer stopped working with Firefox today. It does test pages, will work on Notebook, and will work with IE. Up until today it worked with Firefox. Why can't I print anything from the internet with Firefox?

  • 3 replies
  • 11 have this problem
  • 9 views
  • Last reply by kfmuse

pandazle
pandazle
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Up until today, I did everything with Firefox. Then I was on Paypal and went to print a shipping label and the printer would not work. I went to troubleshoot page and it printed a test page. I uninstalled my printer and then re-installed it. Still would not work from an internet page. I did a system restore. Still didn't work. Called Epson. They say it's a Firefox problem because it works on Notebook and test pages. I installed IE and the printer works. What happened and how can I get it back working with Firefox?

Up until today, I did everything with Firefox. Then I was on Paypal and went to print a shipping label and the printer would not work. I went to troubleshoot page and it printed a test page. I uninstalled my printer and then re-installed it. Still would not work from an internet page. I did a system restore. Still didn't work. Called Epson. They say it's a Firefox problem because it works on Notebook and test pages. I installed IE and the printer works. What happened and how can I get it back working with Firefox?

Chosen solution

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_pr...

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_pr...

pandazle
pandazle Question owner
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After about 5 hours of pulling my hair out, that did it! Thank you so much!I was ready to throw the printer out the window and get a new one!! Awesome. Thank you again!

kfmuse
kfmuse
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I have the same problem, I cannot print PayPal shipping label off of Firefox. I did the about.config entry and have seen that the print.print_printer does not exist at all in the list of entries. I use Vista 32. I use an Epson 545 wirelessly. Can anyone help?