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3.6.10 hangs randomly and when selecting tools:options

  • 6 replies
  • 9 have this problem
  • 1 view
  • Last reply by bbritten

jona
jona
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Ever since loading 3.6.10 I've had problems with ff hanging and generally behaving badly. I can't be specific about when it hangs except that it always hangs when you select tool:options If there are no answers to my problem, can someone tell me how to get back to a more stable, earlier version of FF. thanks

jona

Ever since loading 3.6.10 I've had problems with ff hanging and generally behaving badly. I can't be specific about when it hangs except that it always hangs when you select tool:options If there are no answers to my problem, can someone tell me how to get back to a more stable, earlier version of FF. thanks jona

All Replies (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by an extension (Tools > Add-ons > Extensions).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window in case there is a problem with the file that stores the preferences (prefs.js in the Firefox Profile Folder)

jona
jona Question owner
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Cor-el, still hangs in safe mode

jona
jona Question owner
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I think I need to revert to an earlier version. 3.6.10 is hopeless on my machine...it hangs more and more often. Does anyone have instructions for going to an earlier (better) version? thanks j0na

shokoy
shokoy
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same problem i encountered also... but just a while ago i installed back my old rambooster program, and all is well..for now maybe.. it's worth a try.. i'll post a reply again if it fails though...

rambooster can be found here... http://download.cnet.com/RAMBooster/3000-2086_4-10028673.html

berra61
berra61
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It appears that you have the same problem as me! :( I can not use Firefox version 3.6.4 - 3.6.10. I had to switch to another browser, firefox does not work anymore for me.

Here you can read my problems: https://support.mozilla.com/sv-SE/questions/752336

bbritten
bbritten
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Check to see if you have an old version of TortoiseCSV: https://bugzilla.mozilla.org/show_bug.cgi?id=575787. If so, uninstall or update it and your FF will stop hanging when selecting Tools --> Options.