Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Am trying to restore from this backup (Firefox 3.6.12 (en-US) - 2010-11-18.pcv) I made but can not find out how.

more options

I made the backup from Firefox 3.6.12 with the backup program provided by Mozella. I made this backup from a prior computer and therefore do not have the restore program available, which is part of the backup program. I will have the same question for Thunderbird because I used the same program. PLEASE HELP!

I made the backup from Firefox 3.6.12 with the backup program provided by Mozella. I made this backup from a prior computer and therefore do not have the restore program available, which is part of the backup program. I will have the same question for Thunderbird because I used the same program. PLEASE HELP!

All Replies (1)

more options

That backup program isn't from Mozilla, it's a 3rd party program. You probably used MozBackup to do that PCV backup.

http://mozbackup.jasnapaka.com/

There a link to usage instructions, a "how-to.pdf"' file, at the top of this support page.
http://mozbackup.jasnapaka.com/support.php