This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook loads with blank home & profile pages

  • 3 replies
  • 18 have this problem
  • 1 view
  • Last reply by cor-el

more options

Facebook loads with blank home & profile pages on Firefox 3.6.12, but loads correctly on IE8, I've cleared cookies & cache, so what do I try now to fix this ??? I've filed a report with Facebook, but no reply from them as yet and found nothing helpful on their website or Firefox's.

Facebook loads with blank home & profile pages on Firefox 3.6.12, but loads correctly on IE8, I've cleared cookies & cache, so what do I try now to fix this ??? I've filed a report with Facebook, but no reply from them as yet and found nothing helpful on their website or Firefox's.

All Replies (3)

more options

To fix this, go to Tools>Options>General>Restore to Default to restore your home pages to default.

more options

I logged in to Facebook before trying your fix and it loaded correctly so... Thanks, I'll try your solution if the problem comes up again.

more options

If it happens again the clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"