Firefox does not open but I see the firefox service running

5 replies
19 have this problem
1 view
Last reply by PCNetSpec

13 years ago

9/12/10 10:14 ಅಪರಾಹ್ನ

I'm trying to run Firefox 3.6.12 on my Acer Aspire netbook running Windows 7. It used to work and stopped a while ago. When I try to instantiate the program, it looks like it is starting but nothing ever seems to happen - Firefox does not open. However, when I go to services, I do see firefox there. I've tried doing a complete uninstaller with Advanced Uninstaller Pro and have deleted all references (including my personal items such as bookmarks and addons) to firefox in the registry. Still no go. Please help - I'm stuck in Internet Explorer hell!

Answer 1 · 2010-12-09 22:14:33

TonyE

Moderator

9/12/10 10:27 ಅಪರಾಹ್ನ

There may be a problem with the profile (location where Firefox stores user data). The profile is not normally removed when Firefox is uninstalled.

Try running the profile manager and create a new profile, for details on doing that see Creating a new Firefox profile on Windows - MozillaZine Knowledge Base

Answer 2 · 2010-12-09 22:14:33

ddfeder Question owner

10/12/10 04:46 ಪೂರ್ವಾಹ್ನ

I tried entering firefox -P at in the appropriate dialogue box in windows 7 and nothing happened except firefox started as a service. I even went to %appdata%\Mozilla\firefox\profiles and deleted everything there (I deleted everything in in %appdata%\Mozilla when uninstalled firefox and reinstalled it again.

I even thought it might be something wrong with the install file so I downloaded firefox 3.6.11 but that didn't work either.

I am really puzzled.

Anyone?

Dov

Answer 3 · 2010-12-09 22:14:33

ddfeder Question owner

28/1/11 09:41 ಅಪರಾಹ್ನ

I'm still unable to run firefox on my Acer AspireOne running win7. It did work up until 2 mos ago but then stopped and even if I do a complete uninstall and reinstall I get the same problem.

Please can anyone help?

Thanks,

Dov