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Firefox will not start up at all due to installing add on {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

  • 2 replies
  • 9 have this problem
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  • Last reply by cor-el

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I think it may be due to me stupidly downloading XAMPP as well as MAMP and now Firefox won't open. It tries to restore all tabs at start up but goes straight to Mozilla crash report. I can't start it in safe mode because it won't even open. Tried downloading Firefox again but hasn't worked.

I think it may be due to me stupidly downloading XAMPP as well as MAMP and now Firefox won't open. It tries to restore all tabs at start up but goes straight to Mozilla crash report. I can't start it in safe mode because it won't even open. Tried downloading Firefox again but hasn't worked.

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Try manually removing that addon / extension.

http://kb.mozillazine.org/Extensions_Uninstall#Uninstalling_manually