Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Domino webmail does not load messages

  • 2 replies
  • 37 have this problem
  • 10 views
  • Last reply by Mark

more options

Just upgraded Firefox from 3.6 to 4.0. Now I cannot access my Lotus Domino Web Mail. A message about a Java Console error appears though, and the java log is as follows:

Domino Release 8.5.2 (Windows NT/Intel) $HaikuForm - 401 Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0

03/24/2011 09:08:53AM A problem has occurred which may have caused the current operation to fail. 03/24/2011 09:08:53AM uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMHTMLDocument.createElementNS]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: http://home.starbaseinc.com/iNotes/Forms85.nsf/iNotes/Proxy/?OpenDocument&Form=l_StdPageOperations_Gecko&l=en&gz&CR&MX&TS=20100811T081528,46Z&charset=ISO-8859-1&PresetFields=s_FullmailView;1,s_FullListViewVirtual;1,s_mailView;1,s_Base;1,s_FullInit;1,s_Sametime;1 :: CyB :: line 15" data: no] 03/24/2011 09:08:53AM : 0 03/24/2011 09:09:02AM A problem has occurred which may have caused the current operation to fail. 03/24/2011 09:09:02AM uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMHTMLDocument.createElementNS]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: http://home.starbaseinc.com/iNotes/Forms85.nsf/iNotes/Proxy/?OpenDocument&Form=l_StdPageOperations_Gecko&l=en&gz&CR&MX&TS=20100811T081528,46Z&charset=ISO-8859-1&PresetFields=s_FullmailView;1,s_FullListViewVirtual;1,s_mailView;1,s_Base;1,s_FullInit;1,s_Sametime;1 :: CyB :: line 15" data: no] 03/24/2011 09:09:02AM : 0

This did not happen before

I can't really give you a url since this is a secure site.

Just upgraded Firefox from 3.6 to 4.0. Now I cannot access my Lotus Domino Web Mail. A message about a Java Console error appears though, and the java log is as follows: Domino Release 8.5.2 (Windows NT/Intel) $HaikuForm - 401 Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0 03/24/2011 09:08:53AM A problem has occurred which may have caused the current operation to fail. 03/24/2011 09:08:53AM uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMHTMLDocument.createElementNS]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: http://home.starbaseinc.com/iNotes/Forms85.nsf/iNotes/Proxy/?OpenDocument&Form=l_StdPageOperations_Gecko&l=en&gz&CR&MX&TS=20100811T081528,46Z&charset=ISO-8859-1&PresetFields=s_FullmailView;1,s_FullListViewVirtual;1,s_mailView;1,s_Base;1,s_FullInit;1,s_Sametime;1 :: CyB :: line 15" data: no] 03/24/2011 09:08:53AM : 0 03/24/2011 09:09:02AM A problem has occurred which may have caused the current operation to fail. 03/24/2011 09:09:02AM uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMHTMLDocument.createElementNS]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: http://home.starbaseinc.com/iNotes/Forms85.nsf/iNotes/Proxy/?OpenDocument&Form=l_StdPageOperations_Gecko&l=en&gz&CR&MX&TS=20100811T081528,46Z&charset=ISO-8859-1&PresetFields=s_FullmailView;1,s_FullListViewVirtual;1,s_mailView;1,s_Base;1,s_FullInit;1,s_Sametime;1 :: CyB :: line 15" data: no] 03/24/2011 09:09:02AM : 0 This did not happen before I can't really give you a url since this is a secure site.

Chosen solution

All Replies (2)

more options

Chosen Solution

look here for a possible workaround: http://support.mozilla.com/de/questions/778689

more options

Thank You Hermes, worked like a charm.