Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since upgrading to Firefox 4.0 Norton IS site logins no longer work, even though they are running, they do not auto load. Is FF not being recognised after the update ?? ??

  • 1 reply
  • 13 have this problem
  • 1 view
  • Last reply by Andy.c

john_athome
john_athome
more options

Normally when i open FF the Norton IS login manager kicks in automatically and completes all the various site logins.

However since the update to FF4, even though Norton IS 2011 is running the login manager is not working, it's as if FF4 is not being recognised as my browser any longer.

There must be a fix for this; if not i'll be forced to revert to the previous version of FF

New'ish system i3, Win 7, MS Office, Norton IS 2011, Firefox 4.0

Normally when i open FF the Norton IS login manager kicks in automatically and completes all the various site logins. '''However '''since the update to FF4, even though Norton IS 2011 is running the login manager is not working, it's as if FF4 is not being recognised as my browser any longer. There must be a fix for this; if not i'll be forced to revert to the previous version of FF New'ish system i3, Win 7, MS Office, Norton IS 2011, Firefox 4.0

All Replies (1)

Andy.c
Andy.c
more options

You are almost correct in your assumption Norton needs updating to FF4

You can get Firefox 3.6.16 here: http://www.mozilla.com/en-US/firefox/all-older.html http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox