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automatic upgrade to 3.6.16 result in loss of my bookmarks???

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  • Last reply by cor-el

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when i opened my firefox browser,,it starts with installing updates and the browser was updated to 3.6.16 but when i looked at my bookmark list ----it was empty and even this firefox is not restoring bookmarks from previously saved file. what to do now????

when i opened my firefox browser,,it starts with installing updates and the browser was updated to 3.6.16 but when i looked at my bookmark list ----it was empty and even this firefox is not restoring bookmarks from previously saved file. what to do now????

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.