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It won't let me open a new tab

  • 2 replies
  • 13 have this problem
  • 4 views
  • Last reply by maggiemay

maggiemay
maggiemay
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I try pressing the + icon at the right and Firefox will not open a new tab. I also pressed under File-Open New Tab (Control T) and that won't do it either. Help!!

I try pressing the + icon at the right and Firefox will not open a new tab. I also pressed under File-Open New Tab (Control T) and that won't do it either. Help!!

All Replies (2)

TonyE
TonyE
  • Moderator
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Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

maggiemay
maggiemay Question owner
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I tried going into control panel to uninstall it but I got a pop up message saying that "Error opening installation log file. Verify that the specified log location exists and is writable." What am I supposed to do now??