This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Your Firefox profile cannot be loaded

  • 1 reply
  • 172 have this problem
  • 1 view
  • Last reply by cor-el

ARKANTOS
ARKANTOS
more options

When I load Firefox, all I get is an error that says: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I only installed it today, this was the first time I've tried it. I tried the Profile Manager, and got the same error.

When I load Firefox, all I get is an error that says: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I only installed it today, this was the first time I've tried it. I tried the Profile Manager, and got the same error.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you use Firefox before?

Do you have a file profiles.ini ?

See:

If you have a file profiles.ini then try to delete or rename the file profiles.ini to make Firefox create a new default profile.

See also this page if you have used Firefox before.