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OPEN IN NEW WINDOW is not working

  • 2 replies
  • 9 have this problem
  • 4 views
  • Last reply by spagball

j1947w
j1947w
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when I chick on "OPEN IN NEW WINDOW" all I get is a blank page; This was not a problem in MF3x

when I chick on "OPEN IN NEW WINDOW" all I get is a blank page; This was not a problem in MF3x

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
spagball
spagball
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I was able to narrow down the add-ons Shareaholic and CoolIris Previews as the culprits in my case. If you have either of these, try disabling them. It solved my problem. My guess is not all add-on publishers have their stuff working in FF 4. In any case using the safe mode and disabling all add-ons, then going through them one-by-one goes a long way to fixing this issue...annoy though it may be.