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cant import my internet explorer

  • 14 replies
  • 3 have this problem
  • 7 views
  • Last reply by pebbs2

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Firefox gives an error when I want to import my internet explorer. 'a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.'

Firefox gives an error when I want to import my internet explorer. 'a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.'

All Replies (14)

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How can you import IE into Firefox? Could you clarify?

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Hi! I went to firefox > file > import > internet explorer (was the only option) > next > starts to import my IE then I get this error message;

 'a problem caused the program to stop working correctly.  

Windows will close the program and notify you if a solution is available'

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So you are trying to import Favorites of Internet Explorer into Firefox, correct?

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So you are trying to import Favorites of Internet Explorer into Firefox, correct?

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Again, you are trying to import the Favorites into Firefox, correct? If so, exit Firefox and restart it, and try again to see if you are successful to do so.

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yes. i want firefox to import my favorites from internet explorer.

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I did exit ; when I tried to IMPORT I got an error that firefox stopped working and stopped the import.

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also, when i tried to confirm my firefox EMAIL i got this message: Something is wrong

We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.

 but I was able to login to this community website.
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Try to start Firefox in Safe Mode to see if the problem continues. If not, it's one of your add-ons that is causing the problem:


http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

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restarted in safe mode and the same error occurs.

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Please read this article:


http://kb.mozillazine.org/Standard_diagnostic_-_Firefox


I would suggest you do a clean install of Firefox to see if you can fix the problem.