This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop FF starting when I turn on my PC

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by Tregarth

more options

When ever I start my PC FF loads a website (for TomTom) automatically. It is overiding my chosen start website (BBC News). I have looked in Start/All Programs/Start Up folder but do not see any reference to FF.

I have looked in FF's Tools/Options/General and see the BBC site is set as the default site but the TomTom site appears instead.

How can I prevent this, please?

When ever I start my PC FF loads a website (for TomTom) automatically. It is overiding my chosen start website (BBC News). I have looked in Start/All Programs/Start Up folder but do not see any reference to FF. I have looked in FF's Tools/Options/General and see the BBC site is set as the default site but the TomTom site appears instead. How can I prevent this, please?

All Replies (2)

more options

I found this on another site. Unfortunately, not before getting totally disgusted and switching to chrome.


1. click start (or the windows flag button at the bottom left) 2. in the "search programs and files" or the RUN dialog box, enter "msconfig.exe" or "msconfig". 3. That should open the system configuration program. 4. click the "Startup" tab at the top of the opened program. 5. Under the "startup item" column, look for Mozilla firefox. 6. uncheck that one. 7. Click OK or apply. 8. click "exit without restart". 9. you're good to go.

Modified by olander

more options

Thank you very much for this help. I will give it a go.

Best regards