This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when opening up a website, a second window always opens. Why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

jblape@comcast.net
jblape@comcast.net
more options

after installing firefox 4.0.1 I select a website to open. When the original request brings up the screen, a secondary window always opens with the same website opening. I always find that I have to close the secondary window and move forward. This happens every time a windows opens.

after installing firefox 4.0.1 I select a website to open. When the original request brings up the screen, a secondary window always opens with the same website opening. I always find that I have to close the secondary window and move forward. This happens every time a windows opens.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).