This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I recently upgraded to 5.0. I have always lived on Long Island NY. Now it appears that my location is NJ. Why?

more options

Now when I search, lets say Home Depot, the website is showing me in NJ????? Also, when I bring up my optimum online, the weather location is showing information for NJ. Finally, searching is taking much more time since I upgraded to 5.0.

Now when I search, lets say Home Depot, the website is showing me in NJ????? Also, when I bring up my optimum online, the weather location is showing information for NJ. Finally, searching is taking much more time since I upgraded to 5.0.

All Replies (1)

more options

Where does this website say you are located?
http://whatismyipaddress.com/

There are two ways to determine "location" on the internet. The accuracy can vary depending whether it is determined by GeoLocation, for a wireless connection, or by IP Address for a wired connection. The IP Address type can vary depending on the type of "service" you have - dial-up, DSL, or cable.