This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot save history. Also, each time I log on to mail, I have to re-enter my password. Even though it asks to save, it doesn't

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

djhums
djhums
more options

I can't save history. When I open history, it has no record of sites visited. Also when I sign on mail, I have to enter the password, even though when I opened it last time it ask if I wanted to save. On my laptop the firefox header has a pull down for add ons. Still no help. On my desktop I can find no such feature. How do I save forms, passwords, etc?

I can't save history. When I open history, it has no record of sites visited. Also when I sign on mail, I have to enter the password, even though when I opened it last time it ask if I wanted to save. On my laptop the firefox header has a pull down for add ons. Still no help. On my desktop I can find no such feature. How do I save forms, passwords, etc?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"