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Why do I get a 'Bad Request' message when trying to access my Provident Bank website bookmark?

  • 1 reply
  • 15 have this problem
  • 8 views
  • Last reply by cor-el

mynerves
mynerves
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For some unknown reason, I cannot access my bank account, which is bookmarked. I can access all other bookmarks without incident. The bank says the problem lies with Firefox. This problem just occurred since I upgraded my Firefox.

For some unknown reason, I cannot access my bank account, which is bookmarked. I can access all other bookmarks without incident. The bank says the problem lies with Firefox. This problem just occurred since I upgraded my Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also: