This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Update 6.0.2 - I keep receving a pop-up to update to the new version but it informs me that the new version is not compatible with Adobe Acrobat (create PDF 1.1). I need this add-on and if it will not work, how do I stop the update pop-up?

  • 1 reply
  • 14 have this problem
  • 4 views
  • Last reply by rloftus

more options

Firefox Update 6.0.2 - I keep receving a pop-up to update to the new version but it informs me that the new version is not compatible with Adobe Acrobat (create PDF 1.1). I need this add-on and if it will not work, how do I stop the update pop-up?

Firefox Update 6.0.2 - I keep receving a pop-up to update to the new version but it informs me that the new version is not compatible with Adobe Acrobat (create PDF 1.1). I need this add-on and if it will not work, how do I stop the update pop-up?

All Replies (1)

more options

I would just get rid of the create PDF 1.1 and go with CutePDF instead. It's a much better program, it's free, and it doesn't create all the issues that the Adobe software does.