This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I use ebay for several hours and then I get "The page isn't redirecting properly" when I try to go to MY EBAY

  • 1 reply
  • 5 have this problem
  • 8 views
  • Last reply by cor-el

rrm310
rrm310
more options

I will use Ebay for several hours, going back and forth between searches and "My Ebay" then without warning I get "The page isn't redirecting properly" when I try to go to the MY EBAY page.

I will use Ebay for several hours, going back and forth between searches and "My Ebay" then without warning I get "The page isn't redirecting properly" when I try to go to the MY EBAY page.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).